These Terms and Conditions constitute the Agreement between you and your group (collectively "Passenger") and RHONE CROISIERE SARL as well as its employees, officers and directors (collectively RHONE CROISIERE).

CRUISE INCLUDES
Accommodations with private bath and lavatories, all meals and beverages on board, round-trip transfers from specified meeting point, use of bicycles and other facilities of the boat, excursions, sightseeing and related admittance fees unless otherwise specified.

CRUISE DOES NOT INCLUDE
Air and train transportation, hotel before and after, airport taxes, health or accident insurance, trip cancellation insurance and baggage loss (all strongly recommended). Items of a personal nature such as passport, laundry, purchases or gratuities for the crew. In business configuration, are not included all specific materials and equipments as video equipments, sound systems, screens and boards, etc.

BOOKING AND CANCELLATION INFORMATION
Rates in US Dollars apply to US residents only.
A deposit of 30% of the price is required at the time of booking. A reservation cannot be confirmed until the deposit is received in the RHONE CROISIERE office with the properly fulfilled and signed "reservation form". RHONE CROISIERE can send confirmation by E-mail. Final payment is due in the RHONE CROISIERE office three months prior to departure.

CANCELLATION CHARGES
Individuals:
All deposits and payments are not refundable.
No refund for unused portions of cruise.

Charters:
All deposits and payments are not refundable.
No refund for unused portions of cruise.

Note: Bookings are automatically cancelled if money is not received on time in the RHONE CROISIERE offices and penalties as per cancellation charges will be applied. 

All cancellations must be done in writing and are effective only upon receipt by RHONE CROISIERE office.

CANCELLATION BY RHONE CROISIERE
RHONE CROISIERE reserve the right to cancel any trip 21 days or more – unless force majeure - before departure. In the event a trip is canceled by RHONE CROISIERE, its sole obligation is to refund all monies paid it.
Individual reservations: unless otherwise specified, departure is guaranteed if at least 6 passengers are booked. Otherwise, 21 days or more before departure, RHONE CROISIERE will have to inform the Passenger and may:

1. maintain the departure, or
2. propose a departure date change, or
3. propose to cruise on an equivalent barge in the same cruising area at the same cost, or
4. propose a price increase of the cruise

In cases 2. 3. and 4., if the Passenger refuses the change proposed, his cruise will be canceled and he will be refund all monies paid it, neither the Passenger nor RHONE CROISIERE will then have to pay cancellation charges.

TRIP CANCELLATION INSURANCE
RHONE CROISIERE recommend adequate personal and baggage insurance. Trip cancellation insurance is strongly recommended for all Passengers.

(1) if navigation must be suspended, Passengers will continue to be accommodated on the stationary vessel and the regular excursions will continue to be made, with cruising to be continued as soon as possible; or 

(2) RHONE CROISIERE may propose to reverse cruise route, cruise another waterway or transfer Passengers to another vessel of similar standard; or

(3) if none of the options (1) or (2) is applicable, RHONE CROISIERE will provide the Passenger, without surcharge, with transportation tickets to the departure or arrival transfer point or any other point agreed by both parties.
 

ARBITRATION
Any controversy or claim arising out of or relating to this Agreement, to your trip or to any material disseminated by RHONE CROISIERE concerning your trip shall be resolved solely and exclusively under the French law.

INSURANCE
The professional insurance is taken out to AXA assurances, Agent général Annick PECOUT, résidence les Baumes – 13800 ISTRES – FRANCE.

PHOTOGRAPHY ON TOURS
RHONE CROISIERE reserves the right to take both still and film or video pictures and record sound during any cruise tour and to use such Pictures and/or Sound Recordings for promotional and advertising purposes. The Passenger hereby permits RHONE CROISIERE to use his/her image and voice in such Pictures and Sound Recordings without any payment due to the Passenger whatsoever. The Passenger must notify RHONE CROISIERE in writing that he/she does not grant RHONE CROISIERE permission to use such Pictures and Sound Recordings. 

RESPONSIBILITY CLAUSE
All Passenger’s possessions are carried at his/her own risk. We do not recommend that Passenger brings valuable jewelry or large amount of cash. Passenger understands and agrees that RHONE CROISIERE is not responsible for injury, death, property damage, delay, inconvenience or loss occasioned by theft or vandalism, fire, water, weather conditions, terrorist activity, acts of God, strikes or other labor unrest, riots, governmental acts, maintenance, cleanliness, sanitation or other problems with vessels or transportation mechanisms, delays of airlines or any other transportation mechanism.

GENERAL INFORMATION
Consumption of food and beverages from outside is not allowed on board. This agreement and contract supersedes and cancels all prior communications and agreements whether written, oral or implied. No provision in this agreement can be modified except upon a writing, signed by an officer of  RHONE CROISIERE. RHONE CROISIERE reserves the right to refuse to accept or retain as a member of a tour any person at any time ; Upon booking and payment for any cruise tour, this Agreement shall be deemed transacted in France. Any inquiries, claims or general complaints by the Passenger relating to the services provided by RHONE CROISIERE must be submitted in writing to RHONE CROISIERE within thirty (30) days of the completion of the tour and cruise, and must contain detailed and evidentiary information.